Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may accumulate additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us deliver a customized service that matches your business requirements.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

OceanJournalWay respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the security of your personal data seriously and implement suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely secure. We continuously update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may have the right to access, amend, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please read our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only OceanJournalWay and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. When major changes occur, we will refresh the "Last Updated" timestamp at the top of this document.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.